The Ethics in Medicare Sales module gives agents a clear framework for making client-first decisions—even in challenging or gray-area situations. While compliance ensures we meet minimum requirements, ethical practice ensures we exceed expectations, build trust, and protect both our clients and our careers. By learning to identify red flags, present options honestly, and walk away when necessary, agents become true advocates—not just sellers. This module ties together everything we’ve covered so far, showing how ethics is the throughline connecting empathy, needs analysis, and purpose-driven sales.
Skill Level: Beginner