This training module provides a comprehensive overview of Humana, a leading Medicare Advantage provider with a rich history of innovation and service. Agents will explore Humana’s diversified portfolio, including HMO and PPO Medicare Advantage plans, Prescription Drug Plans (PDPs), and robust Special Needs Plans (D-SNPs and C-SNPs) tailored for chronically ill and dual-eligible populations. The module emphasizes Humana’s member-first philosophy—“human care”—which drives its focus on preventive health, chronic condition management, and community engagement. Agents will gain insight into unique plan features such as $0 Tier 6 prescriptions for select chronic conditions, the Healthy Options Allowance, and post-acute meal delivery. With a strong financial foundation, national footprint, and a suite of value-added benefits like SilverSneakers, nurse case management, and veteran-friendly options, Humana equips agents with flexible, competitive solutions to meet diverse client needs across the U.S.